Check-in is any
time after 3:00 PM on your scheduled date of arrival
Check-out time is
by 11:00 AM on your departure date
Keep is a Non-Smoking property
Maximum 6 overnight
Reservations may be made by phone. 50% deposit of the rental amount and any
applicable pet fee is required at the time the reservation is made; balance is due 60 days prior to arrival. Payment in full
is required for reservations made less than 60 days in advance.
Personal checks and Visa/MasterCard are accepted.
10% total tax is added to each rental: 6% Florida sales tax and 4% St John’s
County tourism tax is added to each rental on the rent amount plus any pet fees.
A security deposit of $350 on a credit card will be required at the time of
reservation. Deposits will be returned within 14 days after departure if damages or losses did not occur. Any problems
or damages should be reported immediately to owners. An itemized report of damage and/or additional cleaning charges will
be provided to you within two to four weeks of your departure.
Cancellations and Refunds
If you must cancel your reservation, please contact us to try to reschedule
– in most cases we can find an alternate date that will work for all parties, and we will do this at no charge. If you cancel your reservation more than 30 days prior to arrival, we will refund
the entire amount of payment that has been made (minus a modest 3% fee to cover credit card charges if you made your reservation
on a card).
No refunds will be given for cancellations within 30 days of arrival, late
check-in, early check-out, mechanical malfunctions, disruption of utilities, disruption or loss of cable/satellite T.V., bad
weather, illness, accident, acts of God, or damage to personal property. No refunds
are available for cancellations upon or after arrival; Trip Insurance is recommended.
Pets are allowed at Christian's Keep only if indicated on your rental agreement. There
is an additional $15.00 per night fee for pets. Limit of 2 quiet domestic pets no larger than 30 lbs each.
Animals must be at least 1 year old and be fully housetrained. It is mandatory that all animals be on flea control regimen
such as Advantage or Frontline. Barking or other disturbances to the neighbors
caused by any animal may be grounds for immediate eviction. Guest is responsible for the cost of any repairs or
extra cleanings necessitated by having pets on the premises.
Christian's Keep is a non-smoking home. Evidence
of smoking found by housekeeping inside the home will result in loss of your damage deposit refund, and may result in additional
charges associated with odor removal.
Maximum of six persons may stay in the home, two persons per bedroom. Occupancy
of the premises must not disturb the neighbors.
Christian's Keep has cable television with basic channels. A small
DVD library is provided, and additional movies are available locally; a DVD player is available on site.
Christian's Keep has high speed wireless Internet service which is available
to all guests. The access code will be provided to you upon occupancy.
Items Left Behind
A $25 service fee plus cost of the shipping will be charged to renters for
returning their personal property.
Christian's Keep is served by the City of St. Augustine
public water supply. While it is plentiful, we ask that you conserve water in the interest of our environment.
Christian's Keep's agents and contractors reserve the right to enter the premises
to perform maintenance or repairs. Advance notice will be given when possible.
Christian's Keep is furnished with kitchenware, appliances, light housekeeping
products, bed linens, and towels. Personal items, groceries, and basic staples are not furnished.
The grill (currently on the front porch) is there for your use. We attempt to maintain the gas supply, but our housekeeper can only check that the gas has been turned
off. If you find the gas empty, please call us and we will authorize you to refill
it at our expense. Please make sure that the gas is turned off when you are finished
so it will not leak away before the next guest arrives. If the housekeeper finds
the gas turned on at the tank when you check out, you may be charged for the entire tank.
In the shed you will find adult and children’s bicycles which you may
use for exploring the city. There are usually 5 or 6 adult bikes and 2 or 3 child
bikes depending on our ability to maintain them. We ask that you check the tire
pressure on any bike you may wish to ride prior to getting on, as riding with underinflated tires is the primary cause of
flat tires, and our biggest maintenance issue. Not all of the bikes have a lock,
so please make sure you have enough locks with you to lock up all of the bikes you use when you leave them downtown. The lock combinations are all the same, and the combo is posted in the shed.
Your use of the bicycles is at your own risk, and by using any bikes, you specifically
agree to release the homeowners of any and all liability, and to assume responsibility for any personal injuries or damage
to the bikes. PLEASE bring riding helmets for your children.
Guests are asked to please respect Christian’s Keep as if
it were their own. Please report any damages and/or problems in the home to the owners right away in order for them to be